About

FAQ

• Where is the store based?

  Queen Creek, AZ

• How much does shipping cost?

  Standard USA Shipping (5-7 business days): FREE
  Express Priority USA Shipping (2-3 business days): $8
  Canada Shipping (1-2 weeks): $8
  International Shipping (2-4 weeks): $15

• What is Candy Trap?

  Candy Trap is more than a brand but a lifestyle that encourages everyone to love their colors and to have fun with fashion regardless of their size, age, or gender. Harajuku fashion and Decora fashion, which Candy Trap is inspired by, is all about freedom of expression and is exactly what we stand for. All of our pieces are designed by rainbow artist (and mom friend) cybr.grl and are made with love by sweatshop-free printers and are made to order to avoid excess waste ???

• How long will it take to receive my order?

  Accessory and jewelry products take 1-2 business days to be processed until they are shipped through USPS. Apparel products take 2-7 business days to be made and processed. Once the order is shipped, most domestic USA orders take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local postal service. International shipping delivery times may vary between 2 and 6 weeks. Unless you live on Pluto.

• Do you accept orders placed outside of the US?

  Yes, we sure do! Anywhere in the universe with tracked shipping!

• What is this store's return and exchange policy?

  We always make sure that our products are in perfect condition before shipping. Please shoot an email to [email protected] for any questions or comments regarding orders and we will get back to you right away.

• What are the washing instructions for my apparel?

  Apparel can be machine-washed cold with like colors, without bleach. Do not dry-clean or tumble-dry the apparel. You can iron it with a low heat setting.

• What is Storenvy?

  This store is created with Storenvy, an online store builder and marketplace for inspired brands. As a shopper, you can discover and buy items from multiple stores from all over the world and check out in one step at or open your own store for free.

• How do I pay for my order? Is it secure?

  The Storenvy checkout process is powered by both Stripe and PayPal, two of the most trusted online payment solutions on the web. Because of this, Storenvy has all the same securities and payment fraud protection as these leading payment processors. We accept Visa, Mastercard, Discover, American Express and Diners Club. If paying with PayPal, you may also make payments using your bank account, but this may delay your order.

• What if something is wrong with my order?

  If you have a problem with an order from this store, please contact the store directly, either through the Contact page or through your Storenvy account settings page.